The priority role of KZNCC is that of servant leadership, facilitating ecumenical relationships with church leaders, member churches and member organisations, drawing on the strengths of each grouping and helping to respond to new challenges as they emerge.
The KwaZulu-Natal Council of Churches works with senior church leaders of ecumenical organisations and denominations to strengthen the ecumenical movement.
It promotes a prophetic voice and pastoral care to ensure that a Christian influence is brought to bear on the legislature, religious bodies and local business, so that social services and care are effectively delivered, especially to the poor, marginalised and the weak.
Per the Constitution, KZNCC pursues these objects in a non-profit manner with altruistic intent, including: the healing of memories and reconciliation through narrative therapy; pastoral support to children and youth at risk; promoting social cohesion between locals and foreign nationals; mobilising government and corporate resources in situations of violence or disaster; training clergy in mediation and conflict resolution; and running community-based self-help projects through church-owned farms.