The priority role of KZNCC is that of servant leadership — facilitating ecumenical relationships with church leaders, member churches and member organisations, drawing on the strengths of each grouping and helping to respond to new challenges as they emerge.
The KwaZulu-Natal Council of Churches works with senior church leaders of ecumenical organisations and denominations to strengthen the ecumenical movement.
It promotes a prophetic voice and pastoral care to ensure that a Christian influence is brought to bear on the legislature, religious bodies and local business — so that social services and care are effectively delivered, especially to the poor, marginalised and the weak.
Per the Constitution, KZNCC pursues these objects in a non-profit manner with altruistic intent, including: the healing of memories and reconciliation through narrative therapy; pastoral support to children and youth at risk; promoting social cohesion between locals and foreign nationals; mobilising government and corporate resources in situations of violence or disaster; training clergy in mediation and conflict resolution; and running community-based self-help projects through church-owned farms.